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1. Tell us a little about yourself. I was born in Southern California and spent 36 years their before moving to Colorado Springs in 2006. 2. What is your role at Glassical Designs? Production Manager/Coordinator. 3. What is your favorite part about working at Glassical Designs? Working with my hands in a workshop environment. 4. […]

Having a well planned, recognition program for your organization increases its value and desirability. Employees are more receptive to a program in which they understand the requirements and selection process. By following these five easy steps, you can build a recognition program that is organized, well rounded and successful! Step 1: Establish an Employee Recognition

1. Tell us a little about yourself. I have lived in Colorado Springs since July of 2008 and before that lived in Denver, Colorado for 10 years. I am a mother of a 2-year-old little boy who is the light of my life! I enjoy spending as much time as I can with him outdoors.

I understand that summer with all the beauty of the landscape, and the warmth of the sunny days, make most of us want to get outside and play.  The last thing we want to think about is autumn or next winter in January.  I advocate that while it may seem untimely, August & September are

Whenever we hire a new employee we explain that we have the best job in the world.  In helping our customers design recognition programs tailored to their specific needs we “get to” be involved in an incredibly positive endeavor. Fun Facts about Recognition Programs: 90% of voluntary resignations are made due to feeling under-appreciated by

Customer service skills are an absolute requirement for working at Glassical Designs. We pride ourselves on treating people the way we would like to be treated. Respect, understanding, knowledge and compassion are all important factors in our customer service process. If you are in need of assistance with possible ideas for crystal or glass awards

Since I came to Glassical Designs in 2011, I have learned the true meaning of customer service. These days many businesses see genuine customer service as a luxury they cannot afford, but that is not the case with Glassical Designs. One specific instance was a few months ago when I got a call from a

Over the years, we have had the privilege of working with many quality employees.  I must say that the staff we have now is by far the best group of employees in all the 27 years I have owned the company.  In 2011 my husband and I had to take a 3 month break to

I just got out of a production meeting and the feedback I got from our engravers, regarding the new film we’re using, was terrific. Our new film resistance allows us to achieve much greater detail and an even deeper depth, while maintaining the quality of the image.  That, coupled with the film positives produced from