Why We Work Here
Creating beautiful awards and providing top customer service starts with building a strong team. We invest in our team and believe successful careers begin with a great company culture.


Who We Are
We provide unparalleled service and beautiful, creative products
Our Culture
A Great Team Starts with a Great Culture
We understand that how we treat our team directly impacts the quality of our work. We embrace a fun, team-centric company culture through team building events, work/life balance, and treating co-workers with respect.
Bevvies with the Bosses
The first Friday of each month we gather for a casual event to get to know one another on a more personal level. We provide food and drink on the company dime.
Team Events
Our strength comes from each member working together as a team. We schedule team building activities and company outings.
Positive Work Environment
We are devoted to improving our team members' quality of life by helping leverage their talents and providing opportunity for growth and advancement.
Great benefits
Our teams success allows us to offer competitive benefits. Learn more about our full suite of benefits









Our Benefits
We want to see success in our team, not just while at work, but in their personal lives as well. This is why we believe in providing competitive benefits.
Paid Time Off
New staff are allocated 40 hours of PTO, 6 sick days, and 7 federal paid holidays.
Healthcare
We offer major and minor medical insurance options.
Vision and Dental
We've expanded our healthcare coverage to include vision and dental.
Current Job Openings
Job description
You will be part of the Glassical Sales Team that works directly with our wonderful and valued customers to bring their ideal award visions to life! Our environment is fast-paced, ever-changing, and flexible. This position offers a compensation package that includes a competitive wage and benefits. No experience is necessary, on the job training will be provided.
Duties & Responsibilities
- Partner closely with dedicated sales representative to coordinate and manage all quotes, as well as potential, active and upcoming orders
- Send daily reports and actionable items to sales representative
- Act as the point of contact for all departments to field questions for your sales representative
- Develop sales and pipeline reports for management
- Process orders through accounting software
- Research and price potential product options from vendors for sales representative to offer their clients
- Review all proposals for customer product options to ensure ideas are appropriate using correct vendors and pricing
- Engage with customers to finalize orders or answer basic questions
- Work with vendors to ensure product stock, pricing and turnaround times
You’ll also need to have
- Verbal and written communication skills to interact clearly with dedicated rep, vendors and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Availability to work overtime
- Familiarity with CRM’s and Accounting software (such as Quickbooks or AccountEdge) is a plus
Job description
You will be part of the Glassical Designs Customer Service Team that works directly with our wonderful and valued customers to bring their ideal award visions to life! Our environment is fast-paced, ever-changing, and flexible. This position offers a compensation package that includes a competitive wage and benefits. No experience is necessary, on the job training will be provided.
Duties & Responsibilities
- Assist customers with inquiries via email and phone (not a call center environment, low number of incoming calls daily)
- Develop meaningful relationships with customers to encourage trust and loyalty
- Understand and demonstrate the product or service to the customer
- Provide timely and accurate information to customers regarding orders, deadlines and product offerings
- Source award options and compile visual quotes for customers’ review
- Perform general administrative tasks
You’ll also need to have
- Verbal and written communication skills to interact clearly with customers, vendors and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Familiarity with Accounting software (such as Quickbooks or AccountEdge) is a plus
Join Glassical Designs and become an integral part of our dynamic Production Team! We’re on the lookout for a passionate and committed individual to join our ranks. At Glassical Designs, you’ll collaborate with a diverse and talented group of individuals, fostering a positive and values-driven workplace.
As a Production Team member, you’ll play a vital role in crafting stunning recognition pieces for our esteemed clientele. Dive into our fast-paced and evolving environment where innovation and quality craftsmanship take center stage. With us, you’ll not only receive competitive compensation but also ample opportunities for growth and development, regardless of prior experience. We provide comprehensive on-the-job training to equip you with the skills needed to excel in your role.
The Ideal Candidate Is:
- Punctual, reliable, and consistently maintains a positive attitude.
- Capable of handling physical tasks with ease.
- Proficient in multitasking and prioritizing responsibilities.
- Thrives in a dynamic, fast-paced setting.
- Dedicated to achieving excellence in all endeavors.
- Detail-oriented with exceptional organizational abilities.
- Willing to work overtime when necessary to meet project deadlines.
Please note: The role involves lifting up to 50 lbs and performing various physical activities such as standing, walking, pushing, pulling, squatting, bending, and reaching during shifts.
Responsibilities:
- Collaborate effectively within a team to execute all stages of award production.
- Prepare crystal and glass awards for precision sand-carving.
- Mount awards securely onto specialized bases using high-quality adhesives.
- Conduct thorough cleaning and inspection of awards before shipping.
What We Offer:
- Competitive compensation package with benefits including PTO, paid holidays, health insurance, and sick pay.
- Supportive and team-oriented work environment.
- Opportunities for cross-training in various aspects of award production.
- Engaging company events to foster camaraderie and celebrate achievements.
- Primarily Monday-Friday hours with occasional weekend shifts during peak seasons (January-May).
Embark on a rewarding journey with Glassical Designs, where your dedication and enthusiasm will be celebrated and rewarded! Apply now and be part of something truly exceptional.
Don't see a job opening that works for you?
We are always reviewing new talent to add to our team, so please fill out the form below and we will see if you would be a great fit for our team!
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