Job description

You will be part of the Glassical Sales Team that works directly with our wonderful and valued customers to bring their ideal award visions to life! Our environment is fast-paced, ever-changing, and flexible. This position offers a compensation package that includes a competitive wage and benefits. No experience is necessary, on the job training will be provided.

Duties & Responsibilities

• Partner closely with dedicated sales representative to coordinate and manage all quotes, as well as potential, active and upcoming orders
• Send daily reports and actionable items to sales representative
• Act as the point of contact for all departments to field questions for your sales representative
• Develop sales and pipeline reports for management
• Process orders through accounting software
• Research and price potential product options from vendors for sales representative to offer their clients
• Review all proposals for customer product options to ensure ideas are appropriate using correct vendors and pricing
• Engage with customers to finalize orders or answer basic questions
• Work with vendors to ensure product stock, pricing and turnaround times

You’ll also need to have

• Verbal and written communication skills to interact clearly with dedicated rep, vendors and other employees
• Organization skills to keep accurate records and find important information quickly
• Time management skills to prioritize and complete a side variety of tasks throughout the day
• Availability to work overtime
• Familiarity with CRM’s and Accounting software (such as Quickbooks or AccountEdge) is a plus

View Job Description

Job description

You will be part of the Glassical Designs Customer Service Team that works directly with our wonderful and valued customers to bring their ideal award visions to life! Our environment is fast-paced, ever-changing, and flexible. This position offers a compensation package that includes a competitive wage and benefits. No experience is necessary, on the job training will be provided.

Duties & Responsibilities

• Assist customers with inquiries via email and phone (not a call center environment, low number of incoming calls daily)
• Develop meaningful relationships with customers to encourage trust and loyalty
• Understand and demonstrate the product or service to the customer
• Provide timely and accurate information to customers regarding orders, deadlines and product offerings
• Source award options and compile visual quotes for customers’ review
• Perform general administrative tasks

You’ll also need to have

• Verbal and written communication skills to interact clearly with customers, vendors and other employees
• Organization skills to keep accurate records and find important information quickly
• Time management skills to prioritize and complete a side variety of tasks throughout the day
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
• Familiarity with Accounting software (such as Quickbooks or AccountEdge) is a plus

View Job Description

Join Glassical Designs and become an integral part of our dynamic Production Team! We’re on the lookout for a passionate and committed individual to join our ranks. At Glassical Designs, you’ll collaborate with a diverse and talented group of individuals, fostering a positive and values-driven workplace.

As a Production Team member, you’ll play a vital role in crafting stunning recognition pieces for our esteemed clientele. Dive into our fast-paced and evolving environment where innovation and quality craftsmanship take center stage. With us, you’ll not only receive competitive compensation but also ample opportunities for growth and development, regardless of prior experience. We provide comprehensive on-the-job training to equip you with the skills needed to excel in your role.

The Ideal Candidate Is:

• Punctual, reliable, and consistently maintains a positive attitude.
• Capable of handling physical tasks with ease.
• Proficient in multitasking and prioritizing responsibilities.
• Thrives in a dynamic, fast-paced setting.
• Dedicated to achieving excellence in all endeavors.
• Detail-oriented with exceptional organizational abilities.
• Willing to work overtime when necessary to meet project deadlines.

Please note: The role involves lifting up to 50 lbs and performing various physical activities such as standing, walking, pushing, pulling, squatting, bending, and reaching during shifts.

Responsibilities:

• Collaborate effectively within a team to execute all stages of award production.
• Prepare crystal and glass awards for precision sand-carving.
• Mount awards securely onto specialized bases using high-quality adhesives.
• Conduct thorough cleaning and inspection of awards before shipping.

What We Offer:

• Competitive compensation package with benefits including PTO, paid holidays, health insurance, and sick pay.
• Supportive and team-oriented work environment.
• Opportunities for cross-training in various aspects of award production.
• Engaging company events to foster camaraderie and celebrate achievements.
• Primarily Monday-Friday hours with occasional weekend shifts during peak seasons (January-May).

Embark on a rewarding journey with Glassical Designs, where your dedication and enthusiasm will be celebrated and rewarded! Apply now and be part of something truly exceptional.