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Whenever we hire a new employee we explain that we have the best job in the world.  In helping our customers design recognition programs tailored to their specific needs we “get to” be involved in an incredibly positive endeavor. Fun Facts about Recognition Programs: 90% of voluntary resignations are made due to feeling under-appreciated by […]

Customer service skills are an absolute requirement for working at Glassical Designs. We pride ourselves on treating people the way we would like to be treated. Respect, understanding, knowledge and compassion are all important factors in our customer service process. If you are in need of assistance with possible ideas for crystal or glass awards

Since I came to Glassical Designs in 2011, I have learned the true meaning of customer service. These days many businesses see genuine customer service as a luxury they cannot afford, but that is not the case with Glassical Designs. One specific instance was a few months ago when I got a call from a

Over the years, we have had the privilege of working with many quality employees.  I must say that the staff we have now is by far the best group of employees in all the 27 years I have owned the company.  In 2011 my husband and I had to take a 3 month break to

I just got out of a production meeting and the feedback I got from our engravers, regarding the new film we’re using, was terrific. Our new film resistance allows us to achieve much greater detail and an even deeper depth, while maintaining the quality of the image.  That, coupled with the film positives produced from

As owner and President of Glassical Designs for over 27 years, I have had the privilege to design and create unique glass and crystal awards.  As much as I enjoy designing artwork to fit an event or corporate theme, nothing inspires me more then to design a new art glass award.  16 years ago I

Every employee wants to be recognized and rewarded for their hard work. I have been working in this industry for over 6 years and it seems like I always hear from our customers how important it is to their employees to receive an award at the end of the year or be recognized often. There