Why We Work Here
Creating beautiful awards and providing top customer service starts with building a strong team. We invest in our team and believe successful careers begin with a great company culture.
Who We Are
We provide unparalleled service and beautiful, creative products
Our Culture
A Great Team Starts with a Great Culture
We understand that how we treat our team directly impacts the quality of our work. We embrace a fun, team-centric company culture through team building events, work/life balance, and treating co-workers with respect.
Bevvies with the Bosses
The first Friday of each month we gather for a casual event to get to know one another on a more personal level. We provide food and drink on the company dime.
Team Events
Our strength comes from each member working together as a team. We schedule team building activities and company outings.
Positive Work Environment
We are devoted to improving our team members' quality of life by helping leverage their talents and providing opportunity for growth and advancement.
Great benefits
Our teams success allows us to offer competitive benefits. Learn more about our full suite of benefits
Our Benefits
We want to see success in our team, not just while at work, but in their personal lives as well. This is why we believe in providing competitive benefits.
Paid Time Off
New staff are allocated 40 hours of PTO, 6 sick days, and 7 federal paid holidays.
Healthcare
We offer major and minor medical insurance options.
Vision and Dental
We've expanded our healthcare coverage to include vision and dental.
Current Job Openings
You will be part of the Glassical Sales Team that works directly with our wonderful and valued customers to bring their ideal award visions to life! Our environment is fast-paced, ever-changing, and flexible. This position offers a compensation package that includes a competitive wage and benefits. No experience is necessary, on the job training will be provided.
Duties & Responsibilities- Partner closely with dedicated sales representative to coordinate and manage all quotes, as well as potential, active and upcoming orders
- Send daily reports and actionable items to sales representative
- Act as the point of contact for all departments to field questions for your sales representative
- Develop sales and pipeline reports for management
- Process orders through accounting software
- Research and price potential product options from vendors for sales representative to offer their clients
- Review all proposals for customer product options to ensure ideas are appropriate using correct vendors and pricing
- Engage with customers to finalize orders or answer basic questions
- Work with vendors to ensure product stock, pricing and turnaround times
- Verbal and written communication skills to interact clearly with dedicated rep, vendors and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Availability to work overtime
- Familiarity with CRM’s and Accounting software (such as Quickbooks or AccountEdge) is a plus
You will be part of the Glassical Designs Customer Service Team that works directly with our wonderful and valued customers to bring their ideal award visions to life! Our environment is fast-paced, ever-changing, and flexible. This position offers a compensation package that includes a competitive wage and benefits. No experience is necessary, on the job training will be provided.
Duties & Responsibilities- Assist customers with inquiries via email and phone (not a call center environment, low number of incoming calls daily)
- Develop meaningful relationships with customers to encourage trust and loyalty
- Understand and demonstrate the product or service to the customer
- Provide timely and accurate information to customers regarding orders, deadlines and product offerings
- Source award options and compile visual quotes for customers’ review
- Perform general administrative tasks
- Verbal and written communication skills to interact clearly with customers, vendors and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Familiarity with Accounting software (such as Quickbooks or AccountEdge) is a plus
You will be part of the Glassical Production Team that works directly with raw and purchased materials in order to produce high-quality and beautiful recognition pieces for our valued customers. Our environment is fast-paced, ever-changing, and flexible; we are a growing business that is constantly improving workflows and procedures. This position offers a compensation package that includes a competitive wage and benefits. No experience is necessary, on the job training will be provided.
Duties & Responsibilities- Work closely with our production team to process all award orders.
- Prep crystal awards for sand carving.
- Mount awards with specialized glue to award bases.
- Verbal and written communication skills to interact clearly with customers, vendors and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Familiarity with Accounting software (such as Quickbooks or AccountEdge) is a plus
- You’ll also need to be able to:
- Lift up to 30 pounds
- Stand, walk, push, pull, squat, bend, and reach during shifts
Don't see a job opening that works for you?
We are always reviewing new talent to add to our team, so please fill out the form below and we will see if you would be a great fit for our team!
Join our Team! Apply today!
Please fill out the form below. We look forward to hearing from you and will reply as soon as possible!
